Privacy Policy - Gavthi Village Food
At Gavthi Village Food (gavthivillagefood.com), we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your data remains secure. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
a. Personal Information:
- Name, Email Address, and Contact Details: When you register, place an order, or contact us, we collect details such as your name, email, phone number, and delivery address to fulfill your orders and provide support.
b. Payment Information:
- Payment Details: When you make a purchase, we collect payment information, such as credit/debit card numbers or UPI details. This information is processed securely and is not stored on our servers.
c. Automatically Collected Data:
- Website Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device information, pages visited, and actions taken. This helps us improve user experience and optimize website performance.
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Processing Orders: To fulfill and deliver your orders, notify you of order status, and communicate regarding any changes.
- Customer Support: To respond to your inquiries, requests, and complaints efficiently.
- Marketing Communications: To send promotional emails and updates about new products, offers, and services (you can opt out at any time).
- Website Improvements: To analyze website traffic, monitor trends, and enhance website functionality and security.
- Compliance: To comply with legal obligations, enforce our terms of service, and prevent fraud or misuse of our platform.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We work with trusted third-party service providers (e.g., payment processors, delivery services) to complete transactions and deliver products.
- Legal Obligations: If required by law or in response to legal processes (e.g., court orders, government requests), we may disclose your information.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it. These include:
- Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data during transmission.
- Restricted Access: Only authorized personnel have access to your personal data, and they are required to keep the information confidential.
- Third-Party Services: We ensure that any third-party services we engage follow strict data protection standards.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will do our utmost to safeguard your data.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies help us remember your preferences, track your activities, and provide personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features on our site.
6. Your Rights
You have the right to control your personal information and make choices regarding how it is used. These include:
- Access and Update: You can access and update your personal information by logging into your account.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe link in promotional emails.
- Data Deletion: You may request the deletion of your personal information, subject to certain legal requirements.
- Restrict Processing: You can ask us to stop using your data for certain purposes or to correct any inaccurate data.
To exercise any of these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to external websites operated by third parties. Please note that this Privacy Policy applies only to Gavthi Village Food, and we are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before sharing your personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:
- Email: support@gavthivillagefood.com
- Phone: +91-XXXXXXXXXX
Thank you for trusting Gavthi Village Food with your personal information. We value your privacy and are committed to protecting it.